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SMARTERMAIL CAPTURE or MAIL COPY FUNCTION

SMARTERMAIL 5.x or 6.x : MAIL COPY FUNCTION
================================
Do you want to make a “silent” copy of any incoming or outgoing email (of one email address) to a specific
address so that you can monitor each incoming or outgoing email of that address? If your answer is YES, then
you are looking at the right article.

In this article, we put two scenanio namely Rule 1 and Rule 2. In both rules, all incoming and outgoing emails will
be copied to another account mailbox called admin@sample.com.my.

1) Rule 1: All Incoming Email from sdsb@sample.com.my is copied to admin@sample.com.my
2) Rule 2: All Outgoing Email from sdsb@sample.com.my is copied to admin@sample.com.my

In Details, kindly find below, are the steps to create the Incoming and Outgoing Mail Copy function in
SMARTERMAIL. We will take Rule 1 and Rule 2 as example.

GLOSSARY OR TERMS
*********************************************************************************************
The term “YourDomainName” is referring to your own domain name. Let’s say your WEBSITE is www.sample.cc and
your WEBMAIL is pop.sample.cc. This means, your domain is sample.cc.
*********************************************************************************************

1) Rule 1: All Incoming Email from sdsb@steno.com.my is copied to admin@sample.com.my ============================================================================
STEP 1) Logon to http://pop.YourDomainName ;
STEP 2) For “Email Address”, type in postmaster@YourDomainName ;
STEP 3) For “Password”, type in “your postmaster password” which can be found on your Server Configuration page;
STEP 4) Click on “Settings” BUTTON;
STEP 5) Click on “Events <” LONG BLUE BUTTON right on the corner left of the setting screen;
STEP 6) On Left panel, Click “[+] Domain Events” to branch down the list;
STEP 7) Choose “All Events” under “[-] Domain Events”;
STEP 8) Click on the “New” button next to Edit/Delete/Search;
STEP 9) For “Events Name”, fill in the event description;

[Event descriptions example: Rule 1: All Incoming Email from sdsb@sample.com.my is copied to admin@sample.com.my]

STEP 10) For “Event category”, Choose “Email” from the drop down list;
STEP 11) For “Event Type”, choose “Email Received” from the drop down list:
STEP 12) Place a TICK next to “To Address” checkbox;
STEP 13) Change the email address to sdsb@sample.com.my;
STEP 14) Click on the “ACTION” TAB on top;
STEP 15) Click “Add Action” BUTTON;
STEP 16) For “Action”, choose “Add recipient” from the drop down list;
STEP 17) For “Maximum Frequency”, choose “None”;
STEP 18) For “Recipient” box, key in the target email address admin@sample.com.my;
STEP 19) Click “Save” BUTTON to save the email action;
STEP 20) Click “Save” BUTTON again to create this rule;
STEP 21) that’s all;
============================================================================

2) Rule 2: All Outgoing Email from sdsb@sample.com.my is copied to admin@sample.com.my
============================================================================
STEP 1) Logon to http://pop.YourDomainName;
STEP 2) For “Email Address”, type in postmaster@YourDomainName;
STEP 3) For “Password”, type in “your postmaster password” which can be found on your Server Configuration page;
STEP 4) Click on “Settings” BUTTON;
STEP 5) Click on “Events <” LONG BLUE BUTTON right on the corner left of the setting screen;
STEP 6) On Left panel, Click “[+] Domain Events” to branch down the list;
STEP 7) Choose “All Events” under “[-] Domain Events”;
STEP 8) Click on the “New” button next to Edit/Delete/Search;
STEP 9) For “Events Name”, fill in the event description;

[Event descriptions example: Rule 2: All Outgoing Email from sdsb@sample.com.my is copied to admin@sample.com.my]

STEP 10) For “Event category”, Choose “Email” from the drop down list;
STEP 11) For “Event Type”, choose “Email Sent” from the drop down list:
STEP 12) Place a TICK next to “From Address” checkbox;
STEP 13) Change the email address to sdsb@sample.com.my;
STEP 14) Click on the “ACTION” TAB on top;
STEP 15) Click “Add Action” BUTTON;
STEP 16) For “Action”, choose “Add recipient” from the drop down list;
STEP 17) For “Maximum Frequency”, choose “None”;
STEP 18) For “Recipient” box, key in the target email address admin@sample.com.my;
STEP 19) Click “Save” BUTTON to save the email action;
STEP 20) Click “Save” BUTTON again to create this rule;
STEP 21) that’s all;
============================================================================

We hope that this article will help you fulfill your requrement, otherwise, you may visit our Knowledgebase main page
and search for other options.

WARNING!
On top of the steps below, there are three important things to make sure to avoid any future inconveniences.
1) Any Mail copy MUST be done only inside the EVENT setting under the Postmaster account;
2) The recipient mailbox MUST always have space to receive copy of emails.
3) The owner of the address where the email is copied from MUST be using outgoing email (SMTP) server as mail.YourDomainName.

Thank you.

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