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Migrate SmarterMail to a Different Server

Applies to: SmarterMail 8.x

A system administrator may need to move SmarterMail to a different server because they are moving to a more powerful server or changing hosting companies and need to move to their servers.

Before starting the move process, add new MX records to your domains in DNS for the new server and allow 24-48 hours for the records to propagate through the Internet. Doing so will help ensure that you do not lose any mail. SmarterTools also recommends ensuring your license key can be activated again before beginning the migration process. This information can be found in the account management area of the SmarterTools Portal.

Follow this steps to migrate a SmarterMail installation to a different server:

Install SmarterMail on the new server and follow the instructions for setting up IIS if you plan on using it instead of the SmarterMail Web server.
Stop the SmarterMail Service on both servers
Copy the following files and folders from your old server to your new one:
C:\program files\smartertools\smartermail\service\mailconfig.xml
C:\program files\smartertools\smartermail\service\domainlist.xml
C:\program files\smartertools\smartermail\service\greylistbypass.xml
C:\program files\smartertools\smartermail\service\greylist.dat
C:\SmarterMail\Domains
Start the SmarterMail service on the new server.
Log in and re-activate the software on the new server.
If you change the path to your domains, you would need to edit your domainList.xml file accordingly to reflect the new paths.
If your DNS servers change, update the corresponding setting in SmarterMail and restart the SmarterMail Service (or reboot the server) to make the change effective.

NOTE: These steps assume that the domain data is stored in the default C:\SmarterMail\Domains directory and that the product is installed in the default location.

Reference http://portal.smartertools.com/KB/a1461/migrate-smartermail-to-a-different-server.aspx

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