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How To – Install SmarterTrack on a Dedicated Server

How To – Install SmarterTrack on a Dedicated Server

Before installing SmarterTrack on a dedicated server, make sure the .NET 3.5 framework is installed. If it is not installed, please do so before installing SmarterTrack.

Installing SmarterTrack
Then follow these steps to install SmarterTrack on a dedicated server:

  1. Download the SmarterTrack full installer files from the SmarterTrack Download page.
  2. Run the SmarterTrack installer.
  3. Review the End User License Agreement (EULA) and accept the terms of the EULA to continue.
  4. Unless you choose a different installation folder, the default installation path will be C:\Program files\SmarterTools\SmarterTrack.
  5. After the InstallShield Wizard runs, SmarterTrack is installed. You will now need to run and complete the Setup Wizard.

NOTE: During the installation process, the InstallShield wizard will prompt to install Microsoft SQL Server Express.  If you already have an installed version of Microsoft SQL Server or MySQL, you will not need to install Microsoft SQL Server Express.  You can install Microsoft SQL Server Express at a later time using the Start Menu link created during installation.

Running the Setup Wizard
After the InstallShield Wizard is finished installing SmarterTrack, the Setup Wizard will open. The Setup Wizard will walk you through the connection and initialization of the database, the activation of the product, initial department and agent creation, and default SMTP configuration. Once you have completed the Setup Wizard, your database will be initialized and the system will automatically log you in to the portal as the system administrator.


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